Specify who is eligible to use your taxi service, such as age restrictions or any other requirements.
Explain the process of booking a ride, payment methods accepted, and any related fees or charges (e.g., cancellation fees, waiting time charges).
Outline expectations for driver behavior, including professionalism, safety, and adherence to traffic laws and regulations.
Describe expected passenger conduct while using your taxi service, such as treating drivers with respect and following safety guidelines.
Clarify the safety measures in place, such as driver background checks and vehicle maintenance. Explain the liability of both the taxi company and the user in case of accidents or incidents.
State the ownership and protection of the intellectual property used on your website or app, such as trademarks, logos, and content.
Outline the responsibilities of users in maintaining their accounts and keeping their login credentials secure.
Describe how user data is collected, used, and protected, referencing your privacy policy for further details.
Specify circumstances under which the company may terminate a user’s access to the service, and vice versa.
State that the terms and conditions are subject to change and explain how users will be notified of any updates.
Define the process for resolving disputes between the taxi company and its users, including arbitration or mediation procedures.
Indicate the jurisdiction and laws that govern the agreement between the taxi service and its users.
Include a clause to address situations beyond the control of either party, such as natural disasters or other unforeseen events.
Provide contact details for users to reach out with any questions or concerns.